Where to find it
On the website: profile → Save profile, or work → Save. In the app: a card → Save to favorites. Find saved items under Saved in your account.
Step by step
- On the website, select Save profile on a profile or Save on a work page. In the app, use Save to favorites on the relevant card.
- If sign-in is required, use a Client account. In the browser workspace, select Save selected item. If Already saved is shown, you do not need to save it again.
- Open Saved to revisit professionals and work. Select Unsave to remove your own saved entry. This does not delete the creator’s work.
Buttons and fields
- Save selected item
- Saves the selected professional or work in your account. It is not a booking or purchase.
- Already saved
- Indicates that the selected card is already saved. You do not need to add it again.
- Unsave
- Removes only your saved item. It does not delete the creator’s work or profile.
- Refresh saved / Try again
- Reloads the list or city and style names after a failure. In the app, the retry action is labelled Retry.
How to tell it worked
Saved items remain available when you sign in to the same account again. Another account’s saved items are separate.
Things to know
- If a creator hides or deletes content, a saved entry may remain marked unavailable. A saved entry is not a copy of the original file.
If something goes wrong
Why is a saved item unavailable?
The content is no longer available to view. Wait for it to return or remove the saved entry. Signing in again does not grant access to hidden content.