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Notifications and opening the relevant item

The difference between Open and Mark as read.

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Where to find it

Notifications in your account. In the app it is also in the section selector.

Step by step

  1. Open the list and read the relevant notification to see what changed.
  2. Select Open to visit the appointment, content or other available section. Check its current status there.
  3. After reading it, separately choose Mark as read if needed.

Buttons and fields

Open
Opens the related section. It does not confirm an appointment or decide a reschedule proposal.
Mark as read / Mark read
Removes the unread marker. It does not confirm an appointment or change its time. In the browser: Mark as read; in the app: Mark read.

How to tell it worked

You opened the relevant item or marked a notification as read. These are separate actions: a read-marker failure should not block navigation.

Things to know

  • A notification describes the event when it was created. The other participant may have changed the appointment since then; use its current card.

If something goes wrong

A notification opens unavailable content.

The content may have been hidden, deleted or become unavailable to your account. Return to the relevant list and refresh; a notification grants no additional access.

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