Placement and promotion: what you pay for

Step by step

1. Wait for profile approval first. Open Placement & promotion in the browser or Promotion in the app. Check whether payment is available.
2. To appear in the directory find Permanent placement, which is paid once. Profile · 1 week, 2 weeks and 1 month are optional additional exposure. To promote a particular work first select it in Work to promote.
3. Check whose profile or work you are paying for, the price and duration. In the browser select Continue to payment beside the intended tariff. On a phone, store purchases use Buy; if the app offers a payment page, select Continue to payment.
4. After paying return to the workspace and check the order status in its history. In the app select Check payment. Returning from a payment page alone does not prove success: check the existing order before creating another.
5. If payment did not open, find the order under Payment history. Ready for payment allows Continue payment or, for placement, Cancel attempt. After cancellation is confirmed you can choose another payment method.
6. If payment was already launched, close its window first. In the app select Check payment, then Check and cancel attempt for placement. In the browser this action is beside the order in its history. Wait for the result: Cancellation is not confirmed yet does not allow a new payment.

Buttons and fields

Permanent placement

A one-time service for displaying an approved profile. It is not a monthly subscription.

Work to promote / Choose a work

Selects a work for separate promotion. You do not need to choose a work to pay for profile placement. A studio selects the artist’s name in Team & studio before paying for that artist.

Profile · 1 week / 2 weeks / 1 month

Additional exposure for your profile for a week, two weeks or a calendar month. This is separate; one-time placement does not require it.

Continue to payment

Prepares the selected purchase and opens an available payment method. Wait while the order is being prepared.

Payment history

Shows saved orders, amounts, states and the purchased profile. It is not a history of clients paying you for sessions.

Buy / Load store offers / Connect to store

On a phone, Connect to store restores the connection, Load store offers retrieves available offers and Buy starts the selected purchase. The first two actions do not buy anything.

Check payment / Continue payment

In the app, Check payment checks an existing purchase. Continue payment starts an order marked Ready for payment; in the browser and hosted payment flow it can also reopen the existing pending payment page. An already launched store purchase is checked without starting it again.

Cancel attempt / Check and cancel attempt

Available for unfinished placement in your own history. Cancellation before payment starts releases the attempt immediately. After launch the service checks payment first: confirmed payment keeps placement active, and unconfirmed cancellation keeps a new attempt blocked. These actions do not refund a paid order.

Things to know

• Placement is paid separately for each profile and remains permanent. A studio can pay for its own profile and several artists in its team, each in a separate order.
• One unfinished placement attempt is allowed per profile across the artist, studio, website and app. If another payer started it, ask them to check the order in their own history. Their payment details are not shared with you.
• Closing a store window does not by itself cancel a launched payment. A new attempt remains unavailable until the store confirms cancellation or refund. If the result is unclear, keep your purchase evidence and do not pay again from another account.
• When Online payments are not available yet is shown, checkout is currently closed. Do not pay arbitrary details from a conversation. The service administrator sets actual tariffs.
• Payment methods can differ across the website, iOS and Android. Purchases require a working payment connection. Payment is currently unavailable in the app’s browser version; use the website workspace for it.

If something goes wrong