TATOOIR / HELP
For studios
Set up your studio page, invite your team and manage appointments.
Instructions
Getting started as an artist or studio
The steps from registration to a public profile and your first enquiry.
Registration, sign-in and account settings
Choose an account type, sign in, recover access and sign out safely.
Move an appointment and respond to a proposal
A new time takes effect only after the other participant agrees.
Messages: start a conversation, reply and read history
Start a conversation, reply to a client or artist and read older messages.
Notifications and opening the relevant item
The difference between Open and Mark as read.
Visibility and how long content is kept
Public profiles, private receipts, conversations, trash and visit-count settings.
When a button is unavailable or changes are not saved
Check an action’s result and retry without losing a draft.
Complete your profile and submit it for review
What to enter, what clients can see and how to respond to rejection.
Portfolio: add, edit, reorder and remove work
Photos and videos, file review, replacing media and 14-day trash.
Add a service and set its price
Hourly, size-based or fixed prices, kopeks and removing a row.
Set available times for appointments
Add working hours and remove times when you no longer accept bookings.
Google and Yandex calendars: connect and disconnect
Permissions, calendar selection, busy-time refresh and error recovery.
Client requests: confirm, decline, cancel and complete
What each decision action means and when it is available.
Client reviews and your reply
Receipt checks, review publication, replies and reporting.
Placement and promotion: what you pay for
One-time profile placement, additional exposure and payment confirmation.
Sell sketches and confirm payment
Sale modes, buyer enquiries, the 72-hour deadline and disputes.
How to add an artist to a studio and end the affiliation
Complete profile links, artist consent, team states and ending access.
Manage an artist’s profile, prices and appointments as a studio
Keep the studio and artist profiles, prices, appointments and payments distinct.
Report a profile, work, review or message
Report a violation and distinguish a report from a question for the artist.